ALL CITY OFFICES CLOSED JULY 4th for INDEPENDENCE DAY REMEMBER Wasco County and the City of The Dalles have a  fireworks ban in place. Click here for the City Ordinance.
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City of The Dalles, OR

Make a Payment

Pay online

We encourage residential customers to manage their accounts and pay their bills online. Commercial accounts are not available for online payments.

Online payments can be drawn from your checking/savings account or debit/credit card.

Accounts Receivable Payments
Traffic Court Payments 
Water Sewer Bill Payments

Other Ways to Pay

Automatic Bill Pay

Residential and commercial utility bills can be enrolled in the City of The Dalles free Automatic Bill Pay service. You can choose to have funds deducted directly from your checking or savings account, or to have your debit or credit card automatically charged each month.

Apply for Automatic Bill Pay in English                     Solicitar pago automático de facturas en español

Customers enrolled for the automatic bill pay service will still get a monthly utility bill that shows the amount due and the date it will be paid, but the payment stub will read: “Do not pay. Amount will be deducted automatically.”

Benefits of Automatic Bill Pay:

  • Your bill will always be paid on time, even if you are away from home
  • Automatic Bill Pay saves paper and helps conserve natural resources
  • It is free and convenient
Pay by mail

Please do not mail cash.

City of The Dalles
P.O. Box 1790
The Dalles, OR 97058-8008

Pay in person

You can pay in person at the payment window on the first floor of City Hall 313 Court Street, The Dalles, OR 97058

Payment Window Hours:  Monday – Friday 8:00 am – 5:00 pm

In-person payments can be processed via credit/debit card, check, or cash.

Pay by telephone

You can pay over the telephone using a credit/debit card by calling (541) 506-2031.

Pay at a drop box location

If you are not able to deliver payment during office hours, two drop boxes are available for payments. Please make sure to include the payment stub portion of your bill with your check. Do not put cash in the drop boxes.

Do not use drop boxes for late payments – these should be paid in person at the payment window on the first floor of City Hall to avoid utility shut off, 313 Court Street, The Dalles, OR 97058.

West 3rd Street & Court Street – Drive-through
A drive-through after hours drop box is located on the corner of Court Street and West 3rd Street, on the north side of West 3rd Street across the street from the Police Station.

313 Court Street – Walk-up
A walk-up drop box is located next to the front door of City Hall 313 Court Street, The Dalles, OR 97058

Payment arrangements

Traffic Court Payment Agreement
To request a Traffic Court Payment Agreement you must do all of the following before the day and time the citation requires you to appear in court:

1. Check OPTION 2 on the citation.
2. Enter a  plea of no contest and write a letter of explanation.
3. Sign and date the citation.
4. Bring the citation to the payment window located on the 1st floor of City Hall.

The customer service representative will need your social security number and a signature on the payment plan form.

If you have questions about a Traffic Court Payment Agreement you may email trafficcourt@ci.the-dalles.or.us or call (541) 506-2031

Utility bill payment arrangements
Please call (541) 506-2031 or email utilitybilling@ci.the-dalles.or.us to set up a payment arrangement with us. Our payment agreements are for a period of 30 days. Any customer that defaults on two payment agreements within six months will not be eligible for payment agreements for one (1) year.

Airport Lease Payments

Airport hangars and business park sites are available for lease. For more information go to the Columbia Gorge Regional Airport website.

Questions about airport lease bills can be directed to a City customer service representative by email to accountspayable@ci.the-dalles.or.us.

Payment can be made online (includes a processing fee), by mail, in person, by telephone, or by drop box.

Airport lease payments are not eligible for Automatic Bill Pay.

Business Related License Fees

The City of The Dalles Finance Department collects license fees in accordance with The Dalles Municipal Code Title 8. Each business must first register to set up an account.

Payment can be made by mail, in person, by telephone, or by drop box.

City Business license fees are not eligible for online bill pay or Automatic Bill Pay.

Learn more on the Business Related Licenses webpage.

City Business Taxes

The City of The Dalles Finance Department collects taxes in accordance with The Dalles Municipal Code Title 8. Each business must first register to set up an account. Business that are taxed by the City must file a monthly report with tax payments.

Payment can be made by mail, in person, by telephone, or by drop box.

City Business tax payments are not eligible for online bill pay or Automatic Bill Pay.

Learn more on the City Business Taxes webpage.

City Permit Payments

Applications for City permits are available here

Permit application payments can be made by mail, in person, by telephone, or by drop box.

Permit application payments are not eligible for online bill pay or Automatic Bill Pay.

Water Analysis Payments

The Dalles Water Quality Laboratory is state-certified in both Oregon and Washington, and can test for coliform, E. coli and nitrates. Some other testing can be provided if needed. The full list of tests and fees are on pages 6 and 7 in the City Fee Schedule.

Water analysis payments can be made by check when the sample is dropped off at the laboratory.

If the client is billed, payment can be made online (with a processing fee), by mail, in person, by telephone, or by drop box.

Water analysis payments are not eligible for Automatic Bill Pay.

Other payments

Other payments may include but not be limited to: Lien Search Fees, Dock Use Fee, Hydrant Meter Billing, and invoices for services.

Payment can be made online (includes a processing fee), by mail, in person, by telephone, or by drop box.

Other payments are not eligible for Automatic Bill Pay.

Call the Accounting Clerk at (541) 296-5481 ext. 1112 or email accountspayable@ci.the-dalles.or.us if you have questions about other payments.